Privacy Policy & Client Data Confidentiality
This page describes how information provided through the Happy Everyday website and B2B enquiry processes may be handled, together with general confidentiality considerations for custom, OEM, and ODM projects.
1. Information We May Receive
When you interact with the Happy Everyday website, place wholesale orders, or submit B2B enquiries, we may receive various categories of information. This may include your name, business or company information, contact information, email address, phone number, and shipping information.
Depending on your specific request, we may also receive product requirements, order information, quantity requirements, custom manufacturing requirements, and drawings or specifications uploaded through our enquiry forms. We do not claim that every item listed here is necessarily collected during every interaction.
2. How Information May Be Used
Information provided to us may be used for legitimate business purposes. These purposes typically include responding to enquiries, preparing quotations, processing orders, communicating about products, coordinating custom manufacturing requests, arranging shipping, providing customer support, improving the website and service experience, and maintaining business records where appropriate.
3. Wholesale & B2B Enquiries
For wholesale and commercial customers, information submitted through wholesale or B2B enquiries may be used specifically to understand the products required, desired quantities, shipping destination, customization requirements, business requirements, and quotation requirements necessary to fulfill your commercial request.
4. Custom Silicone Mold & OEM/ODM Information
During the course of engaging our custom silicone mold manufacturing services, customers may provide confidential commercial or technical information. This can include product drawings, CAD files, dimensions, specifications, reference images, prototypes, branding requirements, and specialized manufacturing requirements.
Such information should be handled according to the applicable business arrangement and any separately agreed confidentiality or NDA terms established prior to production. To discuss a secure project, please request a quote.
5. Confidentiality & Non-Disclosure
We recognize the critical importance of protecting confidential product information, technical specifications, customer designs, and commercial information from inappropriate disclosure.
While we treat all client communications with professional discretion, please note that submitting a general website enquiry does not automatically create a legally binding Non-Disclosure Agreement (NDA). This general confidentiality information is distinct from a separately executed NDA or formal contractual confidentiality agreement, which can be arranged for custom commercial projects.
6. Information Sharing
Information may be shared internally or with trusted operational partners where reasonably necessary to operate the business, fulfill an enquiry or order, provide requested services, comply with legal requirements, or protect legitimate business interests.
7. Payment Information
When payment functionality is utilized, payment information may be processed through the secure payment method or third-party payment service selected during checkout or invoicing. Happy Everyday does not directly store sensitive payment card information on our servers.
8. Shipping & International Orders
To facilitate shipping and international orders, we may require information necessary for successful delivery, customs clearance, import/export documentation, order fulfillment, and logistics coordination. This information may be securely shared with applicable freight and logistics providers.
10. Data Security
We implement reasonable technical and organizational measures intended to protect the information submitted through our platform from unauthorized access or disclosure. However, no internet-based platform or electronic storage system can provide absolute guarantees of complete security.
11. Data Retention
Information submitted to us may be retained for as long as reasonably necessary for the relevant business, operational, legal, accounting, customer support, or contractual purposes, subject to applicable regulatory requirements and business retention practices.
12. Your Privacy Choices
Users may contact our business regarding questions, concerns, or specific requests concerning their submitted information, subject to applicable requirements and verification procedures.
13. Children's Privacy
The Happy Everyday website is intended primarily for business, wholesale, and commercial users. Our services and platform are not specifically directed toward children, and we do not knowingly collect information from minors.
14. Third-Party Websites
Our platform may contain links to external third-party websites or services. Please be aware that these external sites operate independently and may have their own distinct privacy policies and terms of service. We are not responsible for the privacy practices of external entities.
15. Updates to This Privacy & NDA Information
This Privacy & Non-Disclosure page may be updated periodically to reflect changes when our business practices, manufacturing services, platform technologies, or legal requirements change. We encourage you to review this page when submitting new wholesale enquiries.
16. Contact About Privacy or Confidentiality
If you have any questions or concerns regarding this privacy information, how your wholesale enquiry information is handled, or confidentiality regarding your product specifications, please reach out to us via our Contact page.
NDA & Confidential Project Information
For custom manufacturing, OEM, ODM, product development, or other projects involving confidential information, customers may request or enter into separate confidentiality arrangements where applicable. We are equipped to handle proprietary designs, master tooling concepts, and sensitive brand specifications with the utmost professional discretion.
Discuss a Custom Project