Terms of Service & B2B Purchase Agreement
These Terms & Conditions govern the use of the Happy Everyday website and the purchase of products and services through the platform.
1. Introduction
Welcome to Happy Everyday. These Terms & Conditions govern the use of the Happy Everyday website and the purchase of silicone molds, related products, and custom manufacturing services through the platform. By accessing our website or engaging our services, you acknowledge these terms.
2. Website Use
Our platform is designed for commercial, wholesale, and B2B users. Website users are expected to use the platform in a professional manner to browse our catalog, request quotations, and coordinate manufacturing requirements.
3. Product Information
We strive to provide accurate descriptions, specifications, and images for all silicone mold products. However, slight variations in color, texture, or dimension may occur during the manufacturing process. Applicable specifications will be confirmed as part of your quotation or order agreement.
4. Product Availability
While we maintain a large catalog of stock molds, product availability is subject to change based on global demand and manufacturing schedules. We will communicate any stock limitations during the quotation process.
5. Wholesale & B2B Orders
Happy Everyday operates primarily as a B2B silicone mold supplier. Our processes, pricing, and logistics are optimized for wholesale orders, commercial buyers, distributors, and brands.
6. Minimum Order Quantities
Wholesale orders may have product-specific Minimum Order Quantities (MOQs). These requirements vary depending on whether the item is a standard stock mold or a custom manufactured product. Specific MOQs will be clearly stated during the inquiry or quotation phase.
7. Pricing & Quotations
Pricing for wholesale silicone molds can depend on the order quantity, selected materials, and commercial requirements. To receive accurate bulk pricing, buyers should request a quote. All quotations are valid for a limited period as specified on the commercial document.
8. Custom Silicone Molds
For projects requiring bespoke designs, our custom silicone mold services may involve the submission of product specifications, dimensions, drawings, and reference files. The scope, timelines, and technical requirements for custom tooling will be mutually agreed upon before master production begins.
9. OEM / ODM Orders
OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) projects require separate commercial confirmation. Terms regarding master mold ownership, exclusivity, and production runs will be detailed in the specific commercial agreement governing that project.
10. Samples & Prototypes
We strongly encourage sampling. For custom manufacturing, sample and prototype approval is standard practice before bulk production. Terms regarding the cost and shipment of samples will be discussed as part of the initial project scope.
11. Order Confirmation
An order is considered finalized only when product details, quantities, pricing, and shipping arrangements have been mutually agreed upon and a formal order confirmation or invoice has been issued.
12. Payment
Payment terms, accepted methods (such as T/T wire transfer or major credit cards), and milestone schedules (e.g., deposit for tooling, balance before shipment) will be confirmed as part of the relevant order or quotation agreement.
13. Shipping & Delivery
Shipping arrangements and freight methods depend on the order size, destination, and urgency. Please refer to our Shipping & Global Freight page for general information. Specific delivery timelines and freight terms will be confirmed in your order documentation.
14. International Orders
We routinely serve international B2B customers. International orders may have destination-specific shipping, customs, duties, and tax considerations that must be factored into the logistics planning.
15. Customs, Duties & Taxes
For international shipments, responsibility for applicable duties, taxes, and import requirements should be confirmed as part of the agreed order and shipping terms (e.g., specific Incoterms).
16. Inspection & Quality
All silicone molds undergo quality inspection before dispatch. We encourage buyers to inspect their shipments upon arrival and promptly report any discrepancies or manufacturing issues.
17. Returns, Replacements & Issues
Returns, replacements, or product issue resolutions are subject to the applicable order terms and our business policies. For detailed information regarding product guarantees and defect resolution, please review our Quality Warranty.
18. Intellectual Property
All content on the Happy Everyday website—including text, graphics, logos, and catalog images—is the property of Happy Everyday or its content suppliers and is protected by applicable intellectual property laws.
19. Customer-Provided Designs & Materials
When you provide 3D files, drawings, or reference materials for custom manufacturing, you represent that you have the right to use those designs. We respect your intellectual property, and client-provided designs remain the property of the respective client.
20. Confidentiality / NDA
We handle commercial manufacturing secrets with strict discretion. Website users and prospective clients should also review our Privacy & NDA page for information concerning personal information, confidential information, and applicable privacy practices.
21. Limitation of Liability
To the extent permitted by law, Happy Everyday shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products. Applicable limitations of liability for specific manufacturing runs will be confirmed as part of the relevant business agreement.
22. Website Content & Accuracy
While we endeavor to keep the website up to date, we do not warrant that all content is entirely error-free, complete, or current at all times. We reserve the right to correct errors or update information without prior notice.
23. Third-Party Services
Our website may contain links to third-party services or logistical partners. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.
24. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time to reflect changes in our business practices or regulatory requirements. Continued use of the platform constitutes acknowledgment of any such changes.
25. Contact / Support
If you have questions regarding these terms, your wholesale order, or custom manufacturing processes, please visit our FAQ or contact our support team.
26. Acceptance of Terms
By utilizing the Happy Everyday website to browse products, request quotes, or coordinate B2B manufacturing services, you acknowledge that you have read, understood, and accept these general Terms & Conditions. Applicable terms for your specific transactions will be confirmed as part of the relevant order, quotation, agreement, or applicable business policy.
